Customers have the right to return any "new" purchased items without within 30 calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can ONLY be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved. 

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form. 

Rules on returning and exchanging Items with discovered defects: 

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer. 

Customers have the right to refuse to take Items and ask for a money refund. In this case 1st the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved unused. 

To return the Items, you must submit the copy of proof of purchase and fill in the return request form. Shipping returns are at buyers expense and is not refundable on our part.

Import Items: If you have bought Import Paintings or Import marked items mailed from China. Typical shipping time for these are 20-60 days. We guarantee a refund if item is not received. You can request a refund after 90 days. Then you have 30 days from then to ask for a refund.